Terms and Conditions

1. Acceptance of Terms

Welcome to Luminous Lens Photography, owned and operated by Eleanor Vance Photography LLC, located at 14 Oakhurst Ave, Asheville, NC 28801. By accessing and using our website (luminouslens.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are prohibited from using or accessing this site. These terms apply to all visitors, users, and others who access or use the Service.

2. Services Offered

Luminous Lens Photography offers a range of professional photography services, including but not limited to: wedding photography, portrait photography, event photography, commercial photography, real estate photography, and headshot photography. Details of each service, including pricing and deliverables, are outlined on our Services page. We strive to provide accurate and up-to-date information regarding our services, but we reserve the right to modify or discontinue any service at any time without notice.

3. Booking and Payment

All photography sessions must be booked in advance through our Contact page or by calling us at (828) 555-0122. A non-refundable deposit is required to secure your booking. The deposit amount will be specified at the time of booking. The remaining balance is due on or before the date of your scheduled photography session. We accept payments via credit card, debit card, and bank transfer. Pricing for our services is subject to change without notice, but we will honor the price quoted at the time of booking, provided the booking is confirmed with a deposit.

4. Cancellation and Rescheduling

If you need to cancel or reschedule your photography session, please notify us as soon as possible. Cancellations made less than 72 hours before the scheduled session may result in forfeiture of the deposit. We understand that unforeseen circumstances may arise, and we will make every effort to accommodate rescheduling requests. However, rescheduling is subject to availability and may incur additional charges.

5. Copyright and Usage Rights

Luminous Lens Photography retains all copyright and ownership rights to the photographs taken during your session. You will receive a limited license to use the photographs for personal, non-commercial purposes. This includes sharing the images on social media, printing them for personal display, and creating photo albums or gifts. You are not permitted to use the photographs for commercial purposes, such as advertising or resale, without our express written consent. We also reserve the right to use the photographs for our own promotional purposes, including on our website, social media channels, and marketing materials.

6. Client Responsibilities

As a client of Luminous Lens Photography, you are responsible for:

7. Liability

Luminous Lens Photography is not liable for any loss, damage, or injury that may occur during a photography session, except in cases of gross negligence or willful misconduct. We recommend that you obtain appropriate insurance coverage to protect against any potential risks. Our liability is limited to the amount paid for the photography session.

8. Image Delivery

Edited, high-resolution images will be delivered to you via a secure online gallery within 4-6 weeks of your photography session. You will have the ability to download the images to your computer or mobile device. We recommend that you back up your images to multiple locations to prevent loss or damage. We are not responsible for the loss of images once they have been delivered to you.

9. Model Release

By engaging Luminous Lens Photography’s services, you grant Eleanor Vance Photography LLC permission to capture your likeness and image in photographs and videos. Unless otherwise agreed in writing, you also grant us the right to use these images and videos for promotional purposes, including but not limited to:

  1. Displaying the images on our website, luminouslens.com, to showcase our photography style and services.
  2. Sharing the images on our social media channels, such as Instagram, Facebook, and Pinterest, to reach a wider audience.
  3. Using the images in our marketing materials, such as brochures, flyers, and advertisements, to promote our services.
  4. Submitting the images to photography contests and exhibitions to gain recognition and exposure.
If you would prefer that we not use your images for promotional purposes, please let us know in writing prior to your photography session. We will respect your decision and ensure that your images are not used in any way that you do not approve of. For detailed information on data privacy, please review our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Asheville, North Carolina.

11. Changes to Terms and Conditions

Luminous Lens Photography reserves the right to modify these Terms and Conditions at any time without notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically for any updates or changes.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Luminous Lens Photography
14 Oakhurst Ave
Asheville, NC 28801
Phone: (828) 555-0122
Email: [email protected]

13. Accessibility

Luminous Lens Photography is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors to our website and adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. For more information, please review our Accessibility statement.

14. Cookie Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings.