Privacy Policy

At Luminous Lens Photography, located at 14 Oakhurst Ave, Asheville, NC 28801, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. Our contact number is (828) 555-0122 and our email is [email protected]. This policy is effective as of January 1, 2025.

Information We Collect

We collect information to provide you with exceptional photography services and to improve your experience with Luminous Lens Photography. The types of information we collect include:

• Personal Information: This includes your name, address, email address, phone number, and other contact details provided when you book a session, subscribe to our newsletter, or contact us through our website or other channels.
• Payment Information: When you make a payment for our services, we collect payment information such as credit card details or other financial information necessary to process your transaction. We use secure payment gateways to protect your financial data.
• Session Information: Details related to your photography session, such as the date, time, location, and specific requests for the session. This also includes any personal preferences or specific shots you desire.
• Photographs and Media: Photographs and other media captured during your photography session. These may include individual portraits, group photos, event coverage, and other visual content.
• Website Usage Data: Information collected automatically when you visit our website, such as your IP address, browser type, operating system, referring website, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this data.
• Marketing Data: Information related to your marketing preferences, such as whether you have opted in to receive our newsletters, promotional emails, or other marketing communications.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To schedule and conduct photography sessions, process payments, deliver photographs and other media, and provide customer support.
• Communication: To communicate with you about your sessions, respond to your inquiries, provide updates on our services, and send important notices.
• Marketing: To send you newsletters, promotional emails, and other marketing communications about our services, special offers, and events. You can opt-out of these communications at any time.
• Website Improvement: To analyze website usage data and improve the functionality, content, and user experience of our website.
• Legal Compliance: To comply with legal obligations, such as tax reporting, responding to legal requests, and enforcing our terms and conditions.
• Internal Operations: To conduct internal research, analytics, and auditing to improve our business operations and service offerings.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors, cloud storage providers, email marketing platforms, and website analytics tools. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity. We will notify you if your information is subject to a different privacy policy.
• With Your Consent: We may share your information with third parties with your explicit consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption technologies to protect sensitive data, such as payment information, during transmission and storage.
• Secure Storage: Storing your information on secure servers with limited access controls.
• Access Controls: Restricting access to your personal information to authorized personnel only.
• Regular Audits: Conducting regular security audits and assessments to identify and address potential vulnerabilities.

Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected] or (828) 555-0122. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the functioning of our website and enable you to use its features, such as accessing secure areas.
• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. We use this information to improve the performance and design of our website.
• Functional Cookies: These cookies enable our website to remember your preferences, such as your language settings and login details.
• Targeting Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to track the effectiveness of advertising campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that doing so may affect the functionality of our website. For more information about cookies, please see our Cookies Policy.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Luminous Lens Photography
14 Oakhurst Ave
Asheville, NC 28801
Email: [email protected]
Phone: (828) 555-0122

This Privacy Policy is governed by the laws of the State of North Carolina.